Description
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Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting. This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.
Responsibilities:
• Coordinates patient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.
• Answers patient and family queries by phone or other mediums and escalates to appropriate staff as needed.
• Schedules patient discharge and post-discharge consultations.
• Acts as primary service representative for unit to staff and visitors. Maintains simple accountability systems for the unit, such as physical environment checklists.
• Maintains supply levels for common consumable inventory items. Orders additional supplies as identified or directed.
• Monitors patients as warranted and escalates to clinical staff when appropriate.
• Organize patient packets from an electronic medical recordkeeping (EMR) system as needed for discharge or transfer.
• Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist. Adheres to documented policies and processes as well as performing other related duties as assigned.
PARDEE
Other information:
QUALIFICATIONS
Required
• Associate’s Degree or an equivalent combination of experience and education
• Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.
Preferred
• Experience working with an electronic medical recordkeeping (EMR) system such as EPIC
• Experience working in a hospital setting.
01.6300.2500
Job Details
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Progressive Care Unit
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Evening Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No
