Job Summary

This individual will support the Office of the Registrar by providing various forms of support to the Office of the Registrar.

• Provides exceptional customer service and responds to information requests for issues pertaining to the Office of the Registrar in accordance with department and University policies and procedures.
• Performs various duties using different office applications such as TeamDynamix, Image Now, Zoom phone.

Who We Are

The Office of the Registrar provides support for students, faculty, staff, and members of the community. Services include registration, transcripts, course catalog, schedule preparation, enrollment verification, graduation, and maintenance of student records. It is our desire to provide exceptional service and help students successfully complete their educational endeavors.

Required Qualifications*

• Must be eligible for work study funding.
• Must be detail oriented
• Communicate effectively both verbally and in writing
• Must be able to respect and uphold student confidentiality and present a business like appearance and demeanor.
• Candidates must be available for employment for winter 2025 and beyond.

Desired Qualifications*

• Experience with customer service
• Experience with the Google Office Suite
• Experience with an office setting

How You'll Grow

• Gain an understanding of various university systems and tools while learning to operate in an efficient and effective manner. 
• Use proactive approach to anticipate problems
• Work a variety of University units to resolve problems
• Work with management to prevent problems and ensure high levels of customer satisfaction.

Work Schedule

• Number of hours per week: 10-15
• Work hours vary from 8-5, Monday through Friday.

Modes of Work

Onsite
The work requires, or the supervisor approves a fully onsite presence.  Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

University of Michigan-Flint - Plan for Diversity, Equity and Inclusion

The University of Michigan-Flint's DEI plan can be found at: https://www.umflint.edu/dei/?

The University of Michigan-Flint exhibits its commitment to diversity, equity, and inclusion through enacting fair practices, policies, and procedures particularly in support of the equitable participation of the historically underserved. UM-Flint recognizes the value of diversity in our efforts to provide equitable access and opportunities to all regardless of individual identities in support of a climate where everyone feels a sense of belonging, community, and agency.

Diversity is a core value at University of Michigan-Flint. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty. The University of Michigan-Flint seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning for the purpose of becoming global citizens in a connected world.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of three calendar days.  The review and selection process may begin as early as the fourth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.