Job Description:
The Role
Do you want to make a difference in our customers' lives and be part of a highly collaborative, cross-functional team committed to improving the value of our platform offering within Fidelity Capital Markets (FCM)? We are looking for a Product Platform Manager who will provide our FCM businesses and Finance teams with analytics, metrics, and data solutions they require for decision support of their products and services. You will design and deliver high quality analytics dashboards and reports by leveraging technical expertise and a fundamental understanding of brokerage business model objectives and priorities. You will have regular interactions with the trading, sales, account managers, product managers, and operations groups. You will work collaboratively across Fidelity in support of Finance, Compliance, Risk Management, Audit and Regulatory data requirements. You will coordinate and manage technology deliverables ensuring timely and accurate delivery of critical business information via the in-house FCMONE portal and TABLEAU Analytics and reporting platforms.
- The Product Platform Manager provides a range of FCMONE application support and reporting functions to the business line and supporting groups within FCM in the pursuit of superior data metrics delivery.
- Aptitude for understanding complex (and changing) workflows and brokerage functions is a key asset in data delivery.
- Decisive and creative approaches when solving business problems and needs that are consistent with policies, procedures, and data governance standards.
- Acting as a key change agent by identifying and acting on opportunities for automation, streamlining business processes, and more efficient workflows.
- Realization that decisions can have a significant impact on customer (internal) satisfaction and overall (perceived) client service.
The Expertise and Skills You Bring
- Bachelor's Degree, plus 1+ year of brokerage, or related trading, operations, sales or underwriting products and services experience
- Experience with databases, financial analysis, query management and published reporting tools is strongly desired
- Familiarity with Agile project life cycle methodologies (business requirements, use cases, JIRA stories, user acceptance testing, quality release delivery)
- Educate business partners on delivered enhancements and platform created functionality
- FINRA Brokerage licenses 7, 63 are a plus
- General understanding of systems / platform dependencies, problem solving and aptitude for learning new technology a plus
- Experience with web interfaces and UI projects
- Emerging ability to perform data analysis on brokerage and interest related products and services
- Ability to multi-task in a dynamic trading floor environment and deliver on crucial deadlines.
- Possess clear, concise, and confident communication and presentation skills
The Team
This dynamic team of highly skilled product platform managers business are part of the FCM Trading and Operations group within Capital Markets. We support and interface with both internal and external business segments within Fidelity Institutional (FI) and Fidelity Management Research (FMR). Our primary internal FCM customers are: Prime Services, Securities Finance, Fixed Income, Equities, Forex, Equity Origination, and Fidelity Agency Lending. All of the client and product revenue attribution are produced and supported by our team of six. The product landscape is every changing and the data analytics and metrics to make informed and insightful decisions are made possible by our Oracle data platform called FCMOne. Our team are the product owners of Data Metrics and Drivers, the Client and Business Process Management Portal - FCMOne, and the interactive dashboard reporting platform powered by Tableau.
Certifications:
Company Overview
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
Join Us
At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.