How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
We seek a skilled and motivated Operating Systems (OS) Programmer to join our team. The ideal candidate will play a key role in managing, maintaining, and optimizing our IT systems and infrastructure. You will ensure system reliability, scalability, and security while supporting end-users and contributing to ongoing IT projects. This position handles a large variety of issues, and the ideal candidate should be adaptable, resourceful, and willing to tackle various challenges.
Who We Are
Facilities and Operations (F&O) is primarily responsible for stewardship of the university's physical properties, including 37 million square feet of building space. We are responsible for sophisticated and complex academic, research, and clinical facilities, as well as associated environmental stewardship and regulatory compliance. F&O is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive. For more information please visit our website: fo.umich.edu.
About Facilities and Operations Information Services (FOIS)
FOIS's mission statement is to provide the right information at your fingertips. FOIS specializes in the unique information systems, infrastructure, and business processes that help F&O effectively achieve its mission.
The list below showcases some of F&O's most critical information systems:
- Building Information Management (BIM)
- Geographic Information Systems (GIS)
- Construction Project Management
- Engineering Document Management System (EDMS)
- Building Blueprints
- Floor plans
- Facilities Integrated Work Management System
- Power Plant Management
- Training
- Fleet management
- Key and Access Control
- Building Automation Controls
- Visualization and Reporting Tools
- Custom Software Development
- Partner / Customer Support
Responsibilities*
- Install, configure, and maintain servers, both physical and virtual, in a mixed OS environment (e.g., Windows Server, Linux).
- Monitor system performance and ensure availability and reliability
- Manage user accounts, permissions, and security settings
- Configure and maintain network infrastructure, including switches, routers, and firewalls
- Maintain on-site building automation, utilities metering, and other devices
- Troubleshoot connectivity issues and ensure optimal network performance
- Perform routine security audits and apply patches and updates
- Monitor system logs for unusual activity and respond to potential threats
- Provide second-tier support for IT incidents and service requests
- Troubleshoot and resolve hardware and software issues
- Document processes, configurations, and troubleshooting steps
- Participate in system upgrades, migrations, and new technology implementations
- Collaborate with teams to identify and implement IT solutions that align with organizational goals
This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state, and local law, and/or university policies or agreements that require the university to implement specific privacy and security safeguards, including but not limited to ITAR, EAR, HIPAA, and FISMA.
Required Qualifications*
- Bachelor's degree in computer science or related field, or at least 5 years equivalent experience
- Minimum 3 years of experience in systems administration or a related role
- Strong knowledge of Windows and/or Linux server administration
- Understanding of networking protocols and tools (e.g., TCP/IP, DNS, DHCP)
- Strong problem-solving and critical-thinking abilities
- Ability to work both independently and as part of a team
- Experience with PowerShell scripting or other OS scripting languages
Desired Qualifications*
- Familiarity with cloud platforms (e.g., AWS, Azure) is a plus
- Familiarity with security best practices
- Experience working with VMware infrastructure
- Experience with Windows Failover Cluster
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. This position requires at minimum 2 days on-site per week. Additionally, due to the nature of this position, you may be required to come to campus to resolve issues that are not possible to resolve from a remote location. Learn more about the work modes.
Additional Information
Facilities and Operations is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.
Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.
Base salary will vary depending on the qualifications and experience of the selected candidate.
The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Learn more about our 2:1 retirement matching, healthcare plans with nationwide coverage including prescription drug coverage, three dental plans, a vision plan, a flexible spending account, well-being programs, long-term disability, life insurance, general legal services, time away from work and work-life programs to promote balance. Learn more at https://hr.umich.edu/benefits-wellness
Candidates for this position must be legally authorized to work in the United States at the time of application. Visa sponsorship is not available for this position.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
