How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Department of Environment, Health & Safety is seeking a dynamic, detail-oriented, highly organized Graphic Design/Instructional Design/Training Assistant to join our team at the University of Michigan. This position supports EHS Safety Training and requires a mix of collaborative and independent effort to develop effective marketing and training materials, and facilitate meaningful in-person/virtual experiences within a diverse environment. The successful candidate will be professional, demonstrate a high level of integrity and trust, be self-motivated, able to adapt to changing circumstances and actively model behaviors that support a positive and inclusive workplace culture.
Who We Are
The EHS department promotes health, safety and environmental compliance within the U-M campus community. At the University of Michigan, protection of the environment and safety on the job is everyone's responsibility. EHS provides leadership at all levels of the university to maintain a healthy workplace and to protect the environment.
The mission of EHS is to support the U-M Mission through partnership, guidance, and education in order to promote health, safety, protection of the environment, and regulatory compliance.
Responsibilities*
- Develop and implement communication strategies to promote departmental activities through various channels (email, socials, newsletters, U-M event platforms, Google sites), including content creation, cross-campus coordination and distribution, event materials and day-of support
- Design and prepare training and marketing materials and maintain an organized library of resource materials; including job aids, program evaluation surveys, informational flyers, print and digital campaigns
- Create and manage digital assets and licensing, and maintain brand and accessibility standards across platforms
- Manage email marketing accounts, maintain contact lists and distribute targeted departmental newsletters for internal audiences
- Manage and track email communications and social media to make data-informed recommendations for continuous improvement
- Collaborate with subject matter experts to identify training objectives and develop relevant instructional content, actively participate in meetings to collect information and track action items
- Apply instructional design principles to build eLearning content and evaluate courses to improve comprehension and end user experience
- Review and test eLearning modules to ensure proper launching and functionality.
- Work effectively in our learning management system, My LINC and our design tool dominKnow
- Maintain accurate tracking and reporting of training records through manual data entry
- Contribute to the planning, management and execution of EHS programming, including in-person, hybrid, and virtual events to provide consistent and professional experiences; including registration, notifications, scheduling, rosters, room and audio-visual equipment reservations, catering, Zoom recordings, closed captioning, virtual breakout rooms, physical space set up/tear down, hosting paperwork, photography/videography, etc.
- Course and equipment scheduling within the learning management and calendaring systems
- Provide customer support for training, learning management system and audio/visual technology inquiries
- Oversee all aspects of technical event production, including shooting and editing high-definition photos and videos, set up and tear down of equipment, and editing to produce results quickly and accurately
- Perform administrative tasks related to training and event coordination, including packages, deliveries, printing, wayfinding, table tents, name tags, sorting, filing, etc.
- Handle sensitive information with discretion and make informed judgment calls independently
- Develop and sustain positive and collaborative relationships and communications
- Support a diverse and positive organizational culture, and participate in special projects as assigned
Required Qualifications*
- Effective collaboration and communication skills including verbal, written, spelling, grammar, punctuation and style
- Proficiency using computer applications such as Adobe Creative Suite, Microsoft Office, Google Suite applications (Calendar, Forms, Sheets, Docs, Sites, etc.), Zoom and other collaboration tools
- Highly self-motivated and self-managed; ability to work independently and as part of a team
- Strong customer support orientation and problem-solving abilities; responsiveness to customer requests and ability to meet the customer at their level of technological proficiency
- Demonstrated ability to consult with business partners and establish positive relationships within the organization and community
- Able to organize tasks for several projects at once and work under strict deadlines, while producing quality deliverables
- Photography and/or video production and editing experience
- Graphic design, communications, marketing education and experience
- Skilled at content creation across a variety of platforms
- Able to quickly learn, understand and utilize learning management system, authoring, email marketing automation, photo/video editing tools and data visualization software: SumTotal, domiKnow ONE, Klaviyo, Adobe Suite including Illustrator, Express, Photoshop, Premiere Pro video editing software, and Tableau
- Experience in all types of event coordination
- Strong attention to detail with a commitment to producing high quality work
- Commitment to fostering a positive and diverse organizational culture
Desired Qualifications*
- Experience with databases, course/learning management systems, authoring tools, photography/videography
- Project management skills with ability to set priorities and work simultaneously on numerous tasks under strict time and production deadlines, with strong attention to details
- Demonstrated organizational and creative problem solving skills
- Ability to research and understand complex concepts quickly
- Demonstrates continuous willingness and ability to learn new skills, technologies and industry trends to improve job performance and support to overall team success
- Successful candidates for this position will be effective communicators who value collaborative teamwork
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Facilities and Operations (F&O) seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.
F&O is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
