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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The GenAI Product team focuses on delivering advanced AI-driven solutions to improve operational efficiency, customer insights, and business decision-making.

As a Global Product Manager, you will play a pivotal role in developing and scaling GenAI products that align with business needs and user demands.
Your squad will be responsible for:

• Driving the roadmap for new GenAI products, focusing on business applications that create value for users.
• Collaborating with stakeholders to define priorities and manage the product lifecycle, from concept to delivery.
• Testing and deploying GenAI-based tools to gather actionable insights and ensure product scalability.
• Developing strategies to improve product usability and adoption within the organization.

Among your responsibilities, you will:

• Deliver business results and customer value
  • Deliver outcomes that support specific and measurable KPIs
  • As a member of a GenAI squad work to continuously deliver customer value each sprint.
  • Stand in as proxy Product Owner, as needed
• Serve as the voice of customer or end-user
  • Translating the voice and needs of customer into user stories, engaging users as needed
  • Engaging in continuous discovery (e.g., via surveys & interviews) to understand customer needs
  • Leveraging empirical and qualitative data to assess feature performance and inform prioritization
  • Analyzing tradeoffs involving customer value, cost, and effort.
  • Representing customer needs to ensure they are understood and integrated into the Squad's work
  • Proactively seeking customer feedback to learn and better understand their needs and requirements
  • Facilitating product demos to empower Squad members with real-time feedback from customers
• Enable the organization's new way of working
  • Modeling behaviors to support the organization's transformation to a new way of working
  • Actively creating and maintaining a Squad culture based on the organization and Agile behaviors
  • Providing informal and formal feedback within context of larger performance management system
• Oversee what is delivered by the Squad and when
  • Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
  • Define and clearly communicate acceptance criteria for output based on business & customer needs
• Support and enable the Squad to effectively deliver
  • Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
  • Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities
  • Provide feedback as part of performance management of Squad members and other members of the Product Portfolio

YOU'RE GOOD AT

• Being customer-focused and dedicated to understanding and learning about customer needs and requirements
• Operating with a transparency mindset, communicating clearly and openly both above and below
• Bringing a data-driven approach to decision making
• Facilitating requirement discovery sessions with users to understand business context, user intent, solution objectives, and expected impact.
• Analyzing and breaking down the problem statement(s) and applying critical reasoning and creative thinking to constructively address business challenges and proposed solutions
• Collaborating with the development team on feasibility assessment, change/UX on usability, and ensure that it works within the constraints of the business, communicating to audiences across BCG and the world. You build and sustain relationships with key stakeholders, and know how to deliver effective and engaging presentations
• Define and track KPIs that helps get the squad and products closer to the OKRs.
• Identifying problems and opportunities to innovate across a portfolio of products

What You'll Bring

• Experience building GenAI/AI and user-facing products
• A background supporting the build of new software in enterprise settings
• Total 5 - 7 years' relevant experience as a product manager/analyst, business analyst or scrum master
• Relevant experience in various AI or technology-driven products
• Understanding of agile principles and ways of working
• Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
• Strong knowledge of current GenAI technologies and their application to delivering actionable insights
• Strategic thinker who can converge ideas into tangible products
• Highly organized & proactive resource manager
• Strong communications and stakeholder management skills
• Experience working with JIRA or similar tool a plus
• Experience with Tableau, PowerBi or Alteryx is a plus
• Experience in consulting is a plus

Who You'll Work With

• Every member of your squad (including development, design, and QA), for which you will be its product leader
• Internal customers, translating their voice and needs into user stories and engaging users as needed
• Product Owners to align on priorities, dependencies and best practices

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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