The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C. and Chicago. We are currently seeking a Director, Sales & Account Management for our Chicago office. This position is a hybrid role (three days in the office, two days working remote).
Starting base salary = $147,000- $184,000- $221,000 (commensurate with related experience). The AHA is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, and location.
The Director, Sales & Account Management is responsible for achieving commercial revenue and profitability goals of the AHA through a high-performing team of sales and account executives. Succeed through team-building proficiency, problem-solving and deal-negotiation skills, commitment to meeting goals, flexibility in how to meet goals, and enthusiasm for the Association's offerings to its members and business partners.
Essential Functions include, but are not limited to the following:
• Participate as member of health forum management team for goal setting, strategic planning, talent management, budgeting, etc.
• Manage sales and account executives to meet sales and account goals. Lead by example, personally managing select accounts and supporting direct reports to manage theirs.
• Conduct regular meetings with Health Forum management team and direct reports to review sales KPIs, portfolio activity, and market conditions.
• Collaborate with business line leaders to understand their offerings; review sales and account management plans; provide feedback on opportunities to improve customer adoption, satisfaction, and success of current offerings; and identify new offering opportunities to explore.
• Stay current on health care trends relevant to the solution portfolio and customer base.
• Define and refine sales territories and goals to optimize performance of each offering in the portfolio. Define and refine sales plans (i.e., targets and incentives) tailored to individuals’ territory and portfolio assignments.
• Instill core sales and account management disciplines: consultative selling, cross/up-sales planning, CRM usage, pipeline development, funnel management, forecasting, contracting, pricing, formal account plans and reviews, etc.
• Hire, retain, and train team to build its capabilities, capacity, and performance.
• Support other Association units with their sales and account needs.
• Communicate clearly and frequently with all stakeholders—colleagues, contractors, and outside partners—on performance, resource needs, talent development, business risks and mitigations, and portfolio status.
We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!
The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Vice President., Human Resources and let us know the nature of your request and your contact information.
We value the commitment and creativity that our diverse team members contribute to the AHA’s mission to advance equitable care and health improvement for all. Individuals from all backgrounds, such as veterans, people with disabilities, differing gender identities and sexual orientations, national origin, spiritual beliefs, and race are encouraged to apply.
The AHA participates in the E-Verify Program. #LI-Hybrid
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Work Experience7 years: Experience with sales or account management.
5 years: Experience managing sales or account management professionals, managing individual accounts >$100K, books of business >$1M personally, and >$5M teamwide, and B2B sales.
Education
Required: Bachelors
