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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Truist is seeking an experienced, qualified senior leader to act as the strategic advisor to executive management, responsible for successful delivery of Digital, Client Experience, and Marketing (DCXM) strategic objectives through thought leadership, financial management, and management and execution of leadership-designated function(s) or program(s). Will provide oversight and accountability for programs of varying size and complexity, across DCXM, up to and including enterprise-sponsored business initiatives, working with appropriate leaders and teams across the firm to achieve program outcomes. Leads the management of multiple business office verticals: organizational efficiency, cost and supplier management, workforce skill optimization, and business operations. Evaluates, communicates, and mitigates risk factors and change management impacts that underpin senior management’s critical decision-making.

The role requires working from a Truist office location at least four days a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Provide thought leadership, financial management, and management and execution of leadership-designated function(s) or program(s).
2. Direct organizational efforts to partner closely with LOB/function managers and subject matter experts to develop program design, plan, metrics, and execution strategy.
3. Partner to develop business cases and strategies for budgeting, planning, and tracking revenue and/or expense.
4. Direct and oversee third- party relationships with business owners and technology leads to support overall program needs.
5. Ensure that program activities are on track to deliver appropriate ROI and enterprise benefits.
6. Monitor and challenge performance of current systems and processes. Identify and advocate for solutions designed to deliver value and mitigate risk as appropriate.
7. Lead multiple teams of internal and/or external resources to execute on vertical targets.
8. Analyze and collectively manage variances to the program plan and overall portfolio and make recommendation and/or create action plan to mitigate negative variances or to resolve issues.
9. Articulate overall performance of multiple programs and initiatives via dashboard reporting for use by key executives.
10. Define and partner across senior leadership to maintain workforce resource strategy, talent strategy and location strategy, inclusive of workforce metrics and reporting.
11. Act as single point of contact to support DCXM leadership inclusive of talent development and teammate engagement activities including early career rotations, internship rotations, program Alumni Support, teammate engagement support, teammate roundtables, and BRG engagement.
12. Coordinates across organization as key liaison with corporate communications to develop and execute the DCXM narrative around internal and external storytelling.
13. Manage and coordinate the resource approval process in coordination with finance and Human Capital partners.
14. Establish and maintain a high degree of trust and confidentiality through executive interactions.
15. Implement strategies to improve organizational efficiency.

QUALIFICATIONS

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in business, marketing, finance or equivalent degree and/or experience
2. 10 years of experience in Financial/P&L management, vendor management, or IT workforce management
3. Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
4. Demonstrated leadership in the implementation of complex programs and projects
5. Ability to bring clarity to ambiguous assignments
6. Demonstrated executive level verbal and written communication skills
7. Superior working knowledge of business matters, finance, planning, and forecasting
8. Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)

Preferred Qualifications:

1. Master’s degree in a relevant field of work (e.g., MBA). PMP and/or PgMP
2. Experience in financial services digital/technology
3. Experience implementing large/complex initiatives across a matrixed organization
4. In-depth knowledge of management and planning systems theory and practical application to complex initiatives
5. Experience with financial measurements and metrics
6. Financial Services experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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